SlotsEater Legal Information
Who Operates This Website
The website slotseater.app is run by the licensed operator of the SlotsEater brand, which launched in 2025 and is registered in the Autonomous Island of Anjouan, Union of the Comoros. The full registered name and street address of the operating entity are not published on the site, so all formal correspondence to the operator is directed to [email protected], where it is logged and passed to the responsible team. Use the same address for service of any notice that concerns your account.
How We Resolve Complaints and Which Licence We Hold
A complaint is handled in three steps. First, tell live chat or write to [email protected] with your account email, the date of the event and what outcome you expect. Live chat replies in under three minutes, and email is answered within eight to twelve hours. Second, if the first answer does not settle the matter, reply to that email asking for escalation, and a senior member of the team reviews the case. Third, if you are still not satisfied, you may take the complaint to the licensing authority.
SlotsEater holds Online Gambling Licence No. ALSI-122405031-FI2, issued by the Gambling Authority of the Autonomous Island of Anjouan (Union of the Comoros). That authority is the regulator for our licence and the body a complaint can be escalated to.
The licence is an offshore one. SlotsEater does not hold an Australian licence, the licence does not authorise us to operate inside Australia, and no Australian authority has approved or supervises the site. Whether you may play from your location is a matter for you to confirm under the law where you live.
Who Answers for What Appears on This Site
The operator is responsible for the editorial content of slotseater.app, including the descriptions of bonuses, payment methods and the game catalogue, and we aim to keep them accurate. Bonus figures such as the 45x wagering requirement, the $2 maximum bet and the 7-day validity apply as published on the day you claim an offer. Where a page and the live terms in your cashier differ, the terms shown in your cashier at the time of the transaction prevail. Report any inaccuracy to [email protected] so it can be corrected.
What Belongs to Us and What Belongs to Game Studios
The design, text, logo, graphics and structure of slotseater.app belong to the operator, and you may not copy, republish or scrape them without written permission. Game titles, artwork, sounds and software remain the property of their studios, including Pragmatic Play, Evolution Gaming, NetEnt, Play’n GO, BGaming, Hacksaw Gaming, Yggdrasil Gaming and Spribe. Their trademarks appear on the site only to identify the games they supply, and their use does not mean these studios endorse SlotsEater.
When We Point You to Outside Sources and How to Reach Us
Some pages refer to organisations, payment providers or game studios that are independent of us. We do not control their websites, services or policies, and we accept no responsibility for what they publish or for how they treat data you give them directly. Information on this site is not legal, tax or financial advice.
For any legal matter, write to [email protected]. The mailbox is monitored 24 hours a day across AEST and AEDT, and there is no telephone line for legal enquiries.